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Terms

COPYRIGHTS:

All photos, designs, and illustrations are copyrighted by Heaps Handworks and heapshandworks.com. Please do not copy, reproduce, or duplicate our photos, designs, or item descriptions and do not present them as your own in any form.
 

SHIPPING:

PROCESSING TIME:

Since we print our pieces to order, please allow 3-5 business days to print the pieces for your order and package it for shipping.

 

FREE SHIPPING!

We are pleased to offer Free Shipping throughout the USA and Canada. We ship from Rothesay, New Brunswick, Canada. Please allow 2-3 weeks for shipment to the USA, and allow a little extra around the holidays. Orders within Canada typically take 1-2 weeks to deliver. If you require items on an expedited basis, please contact us prior to ordering and we can provide expedited options and pricing to you.

 

SHIP-A-GIFT SERVICE:

If you're purchasing a gift, we can send it directly to the recipient for you. Simply enter the recipient's name and address in the "ship to" field. If you would like to include a short note to the recipient stating who the gift is from and a brief greeting, simply include a note at the checkout.

 

 

REFUNDS:

We put a lot of effort into making sure our pieces are accurately shown in our photos and descriptions. If, however, you are not satisfied with your purchase, please contact us within 3 days of receiving your products and we can provide options to you. We will not accept returns or exchanges without prior email communication and approval from us. We value our customers and we'll do everything we can to create a positive shopping experience for you!